May 17, 2005 Avoid Taking the Bait from Online Phishing Scams
Phishing, the practice of luring unsuspecting victims to disclose sensitive information online, has quickly become the fastest-growing security threat to Internet users. Here is some information about how to prevent yourself from being victimized by phishers.
Tips to Prevent Phishing
An unsolicited email could be a phishing scam if it:
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Doesn't address you by your full name.
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Asks you to provide personal or financial information, such as your bank or credit card account number, an account password or PIN, your Social Security number or mother's maiden name.
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Warns that you have been the victim of fraud or that your account will be closed unless you respond quickly.
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Tells you that you have won a prize or vacation and just need to "confirm" certain information.
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Has spelling or grammatical errors you wouldn't expect a professional business to make.
Ways to avoid phishing scams include:
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Never transmit sensitive personal or financial information via email.
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Emails or pop-up messages that ask for personal or financial information should be deleted. Legitimate companies won't ask for this information online.
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Never open attachments from someone you don't know or if they seem suspicious.
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Never follow links (click on them) included in emails from someone you don't know or that seem suspicious.
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Be careful which websites you view and/or submit your personal information on. Look for indicators that the site is secure, like a lock icon on the browser’s status bar or a URL for a website that begins with “https:” (the “s” stands for “secure”)*.
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Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges.
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Use anti-virus software and keep it up-to-date, especially if you have a broadband connection. Anti-virus software and a firewall can protect you from inadvertently accepting unwanted files that may be phishing or contain viruses.
For more information consult the following websites:
FTC: How Not to Get Hooked by a ‘Phishing’ Scam Anti-Phishing Work Group Consumer Report: You've Got Fraud
*Unfortunately, no indicator or method of prevention is foolproof; some phishers have forged security icons or created websites that are surprisingly similar to those of legitimate businesses.
The best advice is that if you are unsure about a message you have received or a website you have come across, to confirm the legitimacy of these items by telephoning the company from which these items seemingly originate from. To do so, your should use a phone number published in a telephone directory or on any financial statements you have received in the past.
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